Frequently Asked Questions

Questions? Start here.

Everything you may want to know about nutrition care, insurance, coaching, testing, programs + working with Body to Soul Health.

Getting Started Nutrition Care Insurance Virtual + In-Person Jennifer Nicole Coaching Testing Collective CALM Kitchen Mind-Body Corporate + Media Current Clients

Getting Started

Where should I start?

If you are looking for personalized nutrition support, start by reserving an appointment with one of our Registered Dietitians.

If you are looking for coaching, functional testing, The CALM Collective, CALM Kitchen, mind-body experiences, corporate wellness, speaking or another service, explore our Offerings or send us an inquiry and we can help point you in the right direction.

Do I need to contact you before booking with a dietitian?

No. You can reserve directly with one of our Registered Dietitians online.

If you are not sure which dietitian to choose, we’ll match you with the dietitian whose expertise best fits your needs, areas of focus, schedule, insurance + preferences.

Do I need a referral?

Generally, no. You may book directly with us.

A small number of insurance plans may require a referral, so our team will let you know if your specific plan requires one.

How long is the first appointment?

Initial appointments are generally 75–90 minutes, depending on the type of visit and insurance or private-pay service.

What happens after I book?

You will receive an email to create your secure Healthie client portal and complete the forms needed before your appointment.

When insurance applies, our team will also verify your benefits as a courtesy before your visit.

What should I complete before my first appointment?

Complete the forms sent to you through your secure client portal before your visit.

If your dietitian needs additional information, you will receive instructions through Healthie.

Can I switch dietitians?

Yes. We want you to have the right fit. If another Body to Soul Health dietitian better fits your needs, schedule or area of care, our team can help you switch.

Nutrition Care

What is Medical Nutrition Therapy?

Medical Nutrition Therapy, or MNT, is individualized nutrition care provided by a Registered Dietitian to assess and support nutrition-related health needs and medical conditions.

Care may include nutrition assessment, education, personalized recommendations, behavior + lifestyle support, follow-up care and functional assessment when appropriate.

What makes Body to Soul Health different?

Body to Soul Health goes beyond traditional nutrition counseling.

Our Registered Dietitian Nutritionists connect your symptoms, labs, digestion, hormones, metabolism, nutrient status, nervous system, relationship with food, movement, stress + lifestyle to understand the full picture of what your body is communicating.

We combine integrative + functional nutrition, advanced testing, mind-body care and The CALM Method to create care that moves from the cellular to the soulular.

What health concerns do your dietitians work with?

Body to Soul Health provides nutrition care across a wide range of specialties, including gut health, women’s health + hormones, metabolic health, relationship with food, eating disorders, fertility + prenatal/postpartum nutrition, family nutrition, dysautonomia/POTS, thyroid + autoimmune support, sports nutrition, skin health, healthy aging, men’s health, brain health + more.

For the full list, visit Nutrition Specialties →

Do all of your dietitians work with every specialty?

Our Registered Dietitians are trained across Body to Soul Health specialties, with each clinician bringing additional areas of focus + deeper expertise.

We’ll match you with the dietitian whose expertise best fits your needs.

Who provides eating disorder care?

Eating disorder care is provided only by clinicians with specialized eating disorder training.

Do you work with children and teens?

Yes. Our team provides nutrition support for children, teens + families.

Do you work with men?

Yes. Body to Soul Health provides nutrition care for women, men, children, teens + families.

What can functional testing tell me?

Functional testing can provide deeper information about patterns involving digestion, hormones, nutrient status, metabolism, stress physiology, and other systems.

Your Registered Dietitian uses your symptoms, history, goals, and clinical picture to select the testing that offers the most useful insight for you.

Do you provide meal plans?

Nutrition support is personalized to the individual. Meal guidance, planning tools or other resources may be included when they are appropriate for your goals and plan of care.

Insurance + Payment

Do you accept insurance?

Yes. Body to Soul Health currently works with many plans through:

Aetna · Ambetter · Cigna · UnitedHealthcare · Blue Cross Blue Shield · Anthem

Network participation and benefits can vary by state, specific plan, provider, diagnosis + service.

Does your team verify my insurance?

Yes. Our team verifies insurance benefits as a courtesy when applicable.

Benefit verification is not a guarantee of coverage or payment. Insurance information can change at any time, and the final determination of benefits and payment is made by your insurance plan.

Does insurance cover every nutrition appointment?

Not necessarily.

Coverage depends on your individual plan. Deductibles, copays, coinsurance, visit limits, diagnosis requirements and other benefit rules may apply.

What if my insurance says something different from the benefit verification?

Insurance companies make the final determination regarding coverage and payment, and benefits can change even after they have been verified.

Our team will share the information available to us, but verification cannot guarantee how a claim will ultimately be processed.

Can I use HSA or FSA funds?

Yes, HSA/FSA funds may be used for eligible services. Individual plan rules may vary.

Do you provide superbills?

Yes. Superbills are available when applicable.

Are coaching, memberships and wellness experiences covered by insurance?

Private coaching, memberships, functional testing and wellness experiences are separate from insurance-based clinical nutrition care unless otherwise specifically stated.

Virtual + In-Person

Are nutrition appointments virtual?

Yes. We offer virtual nutrition appointments for your convenience so you can meet with your dietitian from wherever you are when applicable licensing and coverage requirements allow.

Where is Body to Soul Health based?

Body to Soul Health serves clients nationwide — virtual nutrition care where our Registered Dietitians are licensed, with in-person wellness experiences available in select cities by request.

Do you work with clients outside Florida?

Yes. Virtual nutrition care is available nationwide where our Registered Dietitians are able to practice.

Do you offer in-person experiences?

Yes. Select Body to Soul Health wellness experiences are available in person, including CALM Kitchen Reset™, corporate wellness, community programming, workshops, movement, yoga, breathwork, sound + other experiences.

Jennifer Nicole

Can I work directly with Jennifer?

Yes.

Jennifer offers Private Nutrition + Mind-Body Coaching for women who want personalized nutrition, lifestyle, nervous system + mind-body support directly with her.

What is included in Jennifer’s private coaching?

Private Nutrition + Mind-Body Coaching with Jennifer includes:

  • One private 60-minute session with Jennifer each month
  • Secure weekday messaging between sessions
  • Personalized nutrition + lifestyle guidance
  • A personalized mind-body practice each month based on your needs, which may include breathwork, somatic practices, mindfulness, yoga/movement or nervous system regulation
  • Ongoing goal adjustments + accountability
  • The CALM Collective membership
How much is private coaching with Jennifer?

$695/month with a 3-month minimum.

Is Jennifer’s private coaching the same as insurance-based Medical Nutrition Therapy?

No.

Jennifer’s Private Nutrition + Mind-Body Coaching is a premium private-pay coaching experience.

Insurance-based Medical Nutrition Therapy + Nutrition Counseling are provided through the Body to Soul Health Registered Dietitian team.

Is Jennifer’s coaching covered by insurance?

No. Jennifer’s private coaching is a private-pay service.

Concierge + Coaching

What is Private Nutrition + Lifestyle Coaching?

Private Nutrition + Lifestyle Coaching is individualized private-pay support for people who want ongoing nutrition, lifestyle, implementation + accountability support with a Body to Soul Health Registered Dietitian.

What is included?

It includes:

  • One private nutrition coaching session each month
  • Secure weekday messaging through Healthie
  • Personalized nutrition + lifestyle goals
  • Plan adjustments
  • Meal guidance + implementation support through The CALM Method
  • The CALM Collective membership
How much is Private Nutrition + Lifestyle Coaching?

$395/month with a 3-month minimum.

What is Your Personal Dietitian?

Your Personal Dietitian is designed for established Body to Soul Health clients who want to stay connected to their Registered Dietitian between visits.

It includes secure weekday messaging, questions between visits, accountability, small goal adjustments + implementation support.

The CALM Collective membership is also included.

How much is Your Personal Dietitian?

$149/month.

There is no minimum commitment.

How quickly are Your Personal Dietitian messages answered?

Messages are typically answered within 1–2 business days.

Your Personal Dietitian is not intended for urgent or emergency communication.

Can I cancel Your Personal Dietitian?

Yes. Your Personal Dietitian is month-to-month with no minimum commitment.

Functional Testing

Do I have to be an ongoing nutrition client to purchase a Signature Testing Intensive?

No. The Signature Functional Testing Intensive may be purchased as a focused testing experience without becoming an ongoing nutrition client.

Is the actual laboratory test included in the package price?

Yes. One appropriate standard functional test is included in the package price. Additional testing, if clinically appropriate, may be recommended separately.

Will someone explain my results?

Yes. The Signature Functional Testing Intensive includes Registered Dietitian interpretation + personalized recommendations so you understand the results in the context of your health, symptoms and goals.

Why would I choose functional testing?

Many people come to us because they still have symptoms even when routine labs appear normal. Functional testing can offer another layer of data and help us explore patterns that may not be obvious from standard testing alone.

We then translate those findings into a personalized nutrition, lifestyle + supplement plan.

Does functional testing replace medical testing or my physician?

No. Functional testing does not replace appropriate medical diagnosis, medical testing or care from your physician or other healthcare providers.

Is functional testing covered by insurance?

The Signature Functional Testing Intensive is a private-pay service unless otherwise specifically stated.

The Collective

What is The CALM Collective?

The CALM Collective is a weekly wellness membership built around nourishment, movement, Registered Dietitian guidance + community through The CALM Method.

What is included each week?

Members receive:

  • CALM Kitchen Live
  • Yoga + mind-body practice with Jennifer
  • A weekly meal plan
  • Live Q+A with a Body to Soul Health Registered Dietitian
  • Private community support
How much is the Collective?

The founding member rate will be $19/month. Enrollment is not open yet — the founding waitlist is now open. Programming begins January 11, 2027, and the founding rate remains locked while membership stays continuously active.

Is there a minimum commitment?

No. The Collective is month-to-month and you may cancel anytime.

If I cancel, can I come back later at the founding rate?

No.

The $19 founding rate is yours for as long as your founding membership remains active. If you cancel and later rejoin, the current membership rate at that time will apply.

Do I have to attend everything live?

No.

The Collective is designed to fit into real life. Join live when you can and return to the rhythm when you are ready.

Are replays available?

Yes. Replays are available while your membership is active.

Is the Collective private nutrition counseling?

No.

The Collective provides general wellness education, meal inspiration, movement, nervous system tools, Registered Dietitian group guidance + community.

It does not replace individualized Medical Nutrition Therapy, lab interpretation, supplement protocols, diagnosis or private treatment plans.

Do I have to be a Body to Soul Health nutrition client to join?

No.

Do I need yoga experience?

Not at all. Practices are guided and designed to be accessible.

CALM Kitchen

What is CALM Kitchen?

CALM Kitchen is the culinary side of Body to Soul Health — recipes, cooking education, practical nutrition + simple ways to bring nourishing food into real life.

What is CALM Kitchen Reset™?

CALM Kitchen Reset™ is a private in-home experience designed to help make your kitchen support the way you want to eat, feel + live.

We go through your pantry, refrigerator and freezer together, review the foods you use most, look at ingredients + labels and create personalized recommendations for your household.

What is included?

CALM Kitchen Reset™ includes:

  • Pantry, refrigerator + freezer review
  • Ingredient + label review
  • Personalized food swaps
  • Kitchen organization recommendations
  • Custom Instacart grocery list
  • Follow-up recommendations
How much is CALM Kitchen Reset™?

$695.

Are groceries included?

No. Grocery purchases are not included.

A custom Instacart grocery list is included so you know what to shop for after your Reset.

Where is CALM Kitchen Reset™ available?

CALM Kitchen Reset™ is available in select cities by request.

Is there a travel fee?

Travel fees may vary by location.

Any applicable travel fee will be confirmed before booking.

Mind-Body + CALM Method

What is The CALM Method?

The CALM Method is Body to Soul Health’s whole-person framework for helping you understand your body, reconnect with yourself + create a way of living that supports how you want to feel.

What does CALM stand for?

Connection · Alignment · Lifestyle · Mindfulness + Movement

How does The CALM Method fit into nutrition care?

The CALM Method helps us look beyond food alone and understand how nutrition, symptoms, stress, sleep, movement, habits, the nervous system, mindset + daily life connect.

Do all Body to Soul Health dietitians use The CALM Method?

Yes. The CALM Method provides the shared whole-person framework for Body to Soul Health care while each dietitian brings her own clinical expertise + areas of focus.

Why does Body to Soul Health include the mind-body connection?

Because the body does not function in separate parts.

Stress, sleep, nervous system health, emotions, movement, hormones, digestion, eating patterns + daily life can all affect how we feel and how we care for ourselves.

Do you offer yoga, breathwork + somatic practices?

Yes. Body to Soul Health offers mind-body experiences that may include yoga, breathwork, somatic practices, mindfulness, movement, nervous system regulation + sound.

Do I have to be a nutrition client to participate?

No. Many mind-body classes, memberships, programs + experiences are available separately from individual nutrition care.

Corporate + Media

Does Body to Soul Health offer corporate wellness?

Yes. We create wellness programming for companies, brands, communities, residential groups, organizations, retreats + events.

What kinds of experiences are available?

Experiences may include:

  • Functional nutrition + wellness presentations
  • Culinary nutrition + live cooking demonstrations
  • Nervous system + stress education
  • Women’s wellness programming
  • Yoga + movement
  • Breathwork
  • Sound experiences
  • Retreat programming
  • Community + public wellness programming
Can programming be customized?

Yes. Experiences can be customized around the audience, goals, setting + scope of the partnership.

Do you offer virtual corporate programming?

Yes. Programs may be offered virtually or in person depending on the experience.

Can Body to Soul Health travel for an event?

Yes. Body to Soul Health is available for select national + international events, speaking engagements, retreats, activations + partnerships.

Do you offer one-time and recurring programming?

Yes. Programming may include one-time events, recurring series, virtual programming, multi-site programs + larger wellness experiences.

How do I request a corporate or event proposal?

Submit a Corporate Wellness / Speaking / Event inquiry through our Contact page and tell us what you are planning.

Is Jennifer available for expert media commentary?

Yes. Jennifer is available for select media commentary, interviews, features + expert contributions.

Is Jennifer available for podcasts?

Yes. Podcast invitations can be submitted through the Contact page.

Is Jennifer available for speaking or panels?

Yes. Jennifer is available for select speaking engagements, panels, workshops + events.

Does Body to Soul Health work with brands?

Yes. Jennifer and Body to Soul Health consider aligned brand partnerships, educational collaborations + wellness activations.

How do I submit a media, speaking or partnership inquiry?

Use the Contact page and select the inquiry type that best matches your request.

Current Clients

How do I contact my dietitian?

Current nutrition clients should use their secure Healthie client portal for health-related communication.

Where should I upload labs or medical records?

Upload medical records, laboratory results and other private health information securely through Healthie.

Can I send medical information through the public contact form?

No.

Please do not send laboratory results, medical records, insurance information or other private health details through the public website contact form.

Where can I find your cancellation, rescheduling and appointment policies?

Current scheduling, cancellation, rescheduling, late-arrival and other applicable service policies are provided during the booking process and must be reviewed when scheduling.

Policies may vary by service and may be updated from time to time.

What if I have an urgent medical concern?

The website contact form and client portal are not monitored for emergencies.

If you are experiencing a medical emergency, call 911 or seek appropriate emergency medical care.

Still have a question?

Send us an inquiry →